Terms and conditions

By accessing or using this website, you agree that you have read and understood the terms, and that you agree to them. Your continued access to and/or use of the website will mean that you agree to be bound by the most current version of our terms, as these may be updated from time to time.

By placing any order for goods and/or services on the websites you agree to be bound by the most current version of the terms, which will apply to any transaction on the site.

Any contract for purchases made through Silver Thread website will be with Silver Thread Limited, whose registered office is situated at 46 Mount Prospect Grove, Clontarf, Dublin 3.

Silver Thread must receive payment of the whole of the price for the goods that you order before your order can be processed. Payment of the advertised price will be taken at the point of order.

All prices are inclusive of taxes but exclusive of delivery charges.

All product prices and delivery charges are shown in Euro. If necessary, your payment card company will perform any currency conversion.

Delivery

Silver Thread will post the goods ordered by you to the person and address you give Silver Thread at the time you make your order. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order.

Liability

If the goods you receive from Silver Thread are not what you ordered or are damaged in transit or an incorrect quantity, you must notify Silver Thread in writing/by email of the problem within 28 calendar days of the date of sale. Silver Thread will make all reasonable attempts to replace them or refund your credit card. This does not affect your statutory rights.

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item. You are also entitled to a statutory cooling-off period of seven business days. When we have received the returned items in good condition, we will refund you in full.

Defamation

If you believe that any content on the website, or advertised for sale on the website, contains a defamatory statement, please notify us immediately. Once this procedure has been followed, Silver Thread will make all reasonable endeavours to remove the defamatory content complained about within a reasonable period of time.